The service on all JURA machines is completed in this state-of-the art facility using the latest equipment to assist customers with their service needs.
Effective January 1st 2018
Moving in line with JURA World Service JURA Canada Service has implemented a fixed pricing structure.
- Service without parts replaced: $95.00 (Cleaning and Decacilfying)
- Service with parts replaced: $295.00
- Repair for machines over 6 years of age (from date of production or date of Purchase/ proof of purchase required): maximum $449.00
- Professional line: Estimate will be provided prior to servicing /minimum $95.00
All Prices are subject to applicable taxes. Prices do not include shipping and insurance cost.
An additional charge of 20% will be added for units opened by unauthorized persons.
A warranty after service of 12 months will apply only to parts replaced during repair. The external machine parts and transportation cost will be charged in addition to fixed service cost.
The service will include: Entry computer diagnostic, identification of the issue, exchange of defective components, decalcifying, cleaning, and testing of all functions, exit diagnostic with JURA Animation System and final cleaning.
Warranty on machines does not cover problems arising from accidental damage, negligence, power surge, water or fire, improper ventilation, or misuse, or any cause that is beyond the control of JURA.
When it is possible for the service department to perform “Same Day” service an additional 20% charge will apply. The broken unit must arrive before 12pm.
Prices are subject to change without notice.
Service Protection Plan
Customers may also purchase additional service protection following a service where all parts of the machine are covered under warranty.
- One Year Full Protection Plan - $95.00
- Two Year Full Protection Plan - $165.00
Warranty on new JURA Machines
JURA Canada warranties apply to Canada only.
This limited warranty covers all new JURA automatic coffee machines for 2 years (1 year for Professional series Models X, XJ9, GIGA X7, GIGA W3, XS90 OT, X9 and X7) or up to 6,000 coffee preparations, whichever comes first.
This warranty covers all defects in materials or workmanship (parts and labor).
JURA Canada Service Centre
115 Matheson Boulevard East
Mississauga. ON. Canada, L4Z 1X8
Toll Free: 1-855.544.8600
Monday-Friday: 8:30 am till 6:00 pm
Saturdays: 10:00 am till 4:00 pm