Everyday care

To ensure that your IMPRESSA or ENA produces top-quality coffee and functions correctly, the machine should be cleaned and maintained on a daily basis. You should proceed as follows:

• Empty coffee grounds container and drip tray every day and rinse with hot water.
• Clean and de-scale the machine or change the CLARIS plus filter cartridge when instructed to do so in the display.
• Wipe the machine surface with a damp cloth or wipe the coloured front panels with the JURA caring cloth.

Integrated cleaning programme

The cleaning programme for your IMPRESSA S9 can be started in either of two ways:

• With display prompt:

If COFFEE READY/ CLEAN UNIT lights up in the display, open the cover on the left-hand side and hold the cleaning programme key down until an acoustic signal is heard.

• Without display prompt:

If COFFEE READY lights up in the display, open the cover on the left-hand side and hold the cleaning programme key down until an acoustic signal is heard.

• Note: as long as RINSING THE MACHINE is shown on the display, the cleaning programme cannot be activated.
• Tip: always remove the drawer for approx. 10-15 seconds, even if it had already been emptied prior to starting the programme.

If the COFFEE READY / CLEAN UNIT message continues to be displayed, we recommend that you run the cleaning programme again over the next few days.

• Tip: after the cleaning process is over, remove the filling chute for the second variety of coffee and clean.

Integrated de-scaling programme

To start the de-scaling programme, the machine must not be switched on.

The de-scaling programme for your IMPRESSA S9 can be started at any time with or without display prompt.

• With display prompt:

If UNIT CALCED COFFEE READY lights up in the display, switch your machine off and leave it to cool down for 5h. Then open the cover on the left-hand side and hold the De-scaling key pressed down until an acoustic signal is heard.

• Without display prompt:

If COFFEE READY lights up in the display, switch your machine off and leave it to cool down for 5h. Then open the cover on the left-hand side and hold the De-scaling key pressed down until an acoustic signal is heard.

If only two short acoustic signals are heard, the machine has been programmed for filter operation or it was on.

• Tip: check water hardness setting and reprogram if necessary. Then switch the machine off and hold the De-scaling key down until the acoustic signal is heard.
• Note: please remove the CLARIS filter cartridge from the water tank during the de-scaling programme. If the filter is not removed, the coffee will taste unpleasant as the filter will be soaked with the de-scaling solution.

If UNIT DECALCIFYING is displayed for an extended period, the de-scaling programme was started with too much liquid or the water was replenished before the tank was empty.

• Tip: start the de-scaling programme again with 0.6l water. During the programme, the water tank is completely emptied. Please do not refill with water until you are prompted to do so in the display.

If UNIT DECALCIFYING lights up even though the CLARIS plus filter cartridge has been inserted, the filter was not programmed.

• Tip: remove the filter and run the de-scaling programme. Then insert a new filter and program the machine correctly.

CLARIS filter change

The filter change programme for your IMPRESSA S9 can be started at any time in either of two ways:

• With display prompt:

If REPLACE FILTER / COFFEE READY lights up in the display, open the cover on the left-hand side and press the Filter symbol until an acoustic signal is heard and RINSE FILTER / PRESS STEAM is displayed. As soon as you press the "Steam" draw-off key, the IMPRESSA S9 will begin to rinse the filter. PLEASE WAIT / FILTER RINSING is shown in the display.

• Without display prompt:

If COFFEE READY lights up in the display, open the cover on the left-hand side and press the Filter symbol until an acoustic signal is heard and RINSE FILTER / PRESS STEAM is displayed. As soon as you press the "Steam" draw-off key, the IMPRESSA S9 will begin to rinse the filter. PLEASE WAIT / FILTER RINSING is shown in the display.

• Note: the water may be slightly discoloured, but this is not hazardous to health.
• Tip: if the volume of drinks dispensed is low, the CLARIS filter cartridge should be replaced every two months, even if the prompt to do so does not appear in the display.

Caramelised coffee beans

To ensure that your machine provides satisfaction for a long time and to avoid repairs, please note that the grinder on your JURA coffee machine is not suitable for coffee beans that have been treated with additives (e. g. sugar) during or after roasting.

Use of such coffee mixtures can result in damage to the grinder. Any repair costs incurred as a result are not covered by the warranty provisions.

Cleaning the Professional Cappuccino Frother / Professional fine foam frother

If the Professional Cappuccino Frother / Professional fine foam frother is to fulfil your coffee dreams, it needs to be cleaned regularly.

• Tip: rinse the frother with fresh water after use. To do this, dip the hose in a container of water and draw off steam until only clean water flows.
• To ensure that all traces of milk are removed, we recommend using the Auto Cappuccino Cleaner regularly.

• The Professional Cappuccino Frother can be completely disassembled for the purposes of giving it a thorough clean.

Cleaning the Easy Cappuccino frother / fine foam frother

If the Easy Cappuccino frother / fine foam frother is to fulfil your coffee dreams, it needs to be cleaned regularly.

• Tip: rinse the frother with fresh water after use. To do this, dip the hose in a container of water and draw off steam until only clean water flows.
• Note: the Easy Cappuccino frother / fine foam frother can be completely disassembled for the purposes of giving it a thorough clean.
• Tip: to ensure that all traces of milk are removed, we recommend using the Auto Cappuccino Cleaner from time to time.

Drip tray

Is it normal for water to run into the drip tray every time that coffee has been dispensed?

Yes, after each occasion on which coffee is dispensed, the residual water is conveyed into the drip tray via a special valve.

Coffee taste and temperature

Coffee taste:

Are you unhappy with the taste of the coffee? If the coffee tastes unpleasant, this could be due to any of the following reasons:

• The amount of powder has not been set to your taste. Please note, that the temperature can be individually programmed for each of the draw-off keys.
• The de-scaling programme was run with CLARIS filter cartridge inserted. In that case, take out the filter, insert a new one and program the machine accordingly.
• Your coffee beans are "sour". Empty the bean container and fill it with fresh beans.

Coffee temperature:

Is your coffee not hot enough? There are two common reasons why the coffee might not be hot enough:

• The coffee temperature was not set to HIGH. Please note that the temperature can be individually programmed for each of the draw-off keys.
• If you are not using a CLARIS filter cartridge, your machine may be furred. Check the water hardness, program this correctly and de-scale the machine.
• Tip: heat up your cup!

Milk foam

If the milk does not go frothy, then the Professional Cappuccino Frother / Professional fine foam frother is blocked. Remove the frother and clean it thoroughly.

• Please note that the frother must always be cleaned thoroughly after a drink has been dispensed (with froth).
• Tip: for cleaning purposes use the special Cappuccino cleaner.
• Note: the fat content of the milk has no effect on the froth. Even skimmed milk can be used.
• Tip: if you are not using a CLARIS filter cartridge, the de-scaling programme can be run, as lime deposits can also impede the drawing off of steam.

Display and text messages

UNIT CALCED lights up although the CLARIS filter cartridge is in use.

• The CLARIS filter was inserted, but not programmed.
• Tip: remove the filter from the water tank and run the de-scaling programme. Then insert a new filter and program the machine accordingly.

UNIT DECALCIFYING appears for an extended period.

• The de-scaling programme was started with too much liquid or the machine was replenished with fresh water too early. During the de-scaling programme, the water tank must be completely emptied.
• Tip: run the de-scaling programme again with 0.6 l water.

FILL SYSTEM / PRESS STEAM are displayed in turns.

• There is no water in the system (e.g. after a repair), the water tank and/or the CLARIS filter have not been correctly inserted.
• Tip: insert the water tank without CLARIS filter and press the Steam key, then reinsert the CLARIS filter.

COFFEE READY is displayed, but the coffee smells unpleasant.

• The de-scaling programme was run while the CLARIS filter cartridge was inserted, the machine was not programmed for filter operation.
• Tip: remove the used filter, insert a new filter and program the machine.