Everyday care

To ensure that your IMPRESSA or ENA produces top-quality coffee and functions correctly, the machine should be cleaned and maintained on a daily basis. You should proceed as follows:

• Empty coffee grounds container and drip tray every day and rinse with hot water.
• Clean and de-scale the machine or change the CLARIS plus filter cartridge when instructed to do so in the display.
• Wipe the machine surface with a damp cloth or wipe the coloured front panels with the JURA caring cloth.

Caramelised coffee beans

To ensure that your machine provides satisfaction for a long time and to avoid repairs, please note that the grinder on your JURA coffee machine is not suitable for coffee beans that have been treated with additives (e. g. sugar) during or after roasting.

Use of such coffee mixtures can result in damage to the grinder. Any repair costs incurred as a result are not covered by the warranty provisions.

Cleaning the Professional Cappuccino Frother / Professional fine foam frother

If the Professional Cappuccino Frother / Professional fine foam frother is to fulfil your coffee dreams, it needs to be cleaned regularly.

• Tip: rinse the frother with fresh water after use. To do this, dip the hose in a container of water and draw off steam until only clean water flows.
• To ensure that all traces of milk are removed, we recommend using the Auto Cappuccino Cleaner regularly.

• The Professional Cappuccino Frother can be completely disassembled for the purposes of giving it a thorough clean.

Cleaning the Easy Cappuccino frother / fine foam frother

If the Easy Cappuccino frother / fine foam frother is to fulfil your coffee dreams, it needs to be cleaned regularly.

• Tip: rinse the frother with fresh water after use. To do this, dip the hose in a container of water and draw off steam until only clean water flows.
• Note: the Easy Cappuccino frother / fine foam frother can be completely disassembled for the purposes of giving it a thorough clean.
• Tip: to ensure that all traces of milk are removed, we recommend using the Auto Cappuccino Cleaner from time to time.

Integrated cleaning programme

The cleaning programme for your IMPRESSA E10 can be started at any time in either of two ways:

• With display prompt:

If the "coffee ready" symbol lights up in the display and the "cleaning" symbol is flashing, press the Rinse key very briefly. The symbols "cleaning" and "empty tray" light up in the display.

• Without display prompt:

If the "coffee ready" symbol lights up in the display, press the Rinse key and hold it down until another symbol ("rinsing the machine", "cleaning the machine", "de-scaling the machine" or "replacing the filter") lights up. Now turn the "Amount of water" rotary knob until the "cleaning" symbol appears. Now press the Rinse key to start the cleaning programme.

Integrated de-scaling programme

To start the de-scaling programme, do not switch off your IMPRESSA E10. The de-scaling programme can only be run with the machine switched on.

The de-scaling programme for your IMPRESSA E10 can be started at any time in either of two ways:

• With display prompt:

If the "coffee ready" symbol lights up in the display and the "machine discale" symbol is flashing, press the Rinse key very briefly. The "empty grounds" and "machine discale" symbols light up in the display.

• Without display prompt:

If the "coffee ready" symbol lights up in the display, press the Rinse key and hold it down until another symbol ("rinse machine", "clean machine" or "discale machine") lights up. Now turn the "Amount of water" rotary knob until the "discale machine" symbol appears. To start the programme, press the Rinse key briefly.

If the machine continues de-scaling for an extended period, the de-scaling programme was started with too much liquid or the water was replenished before the tank was empty.

• Tip: start the de-scaling programme again with 0.5l water. During the de-scaling programme, the water tank is completely emptied. Please do not replenish the water until the "fill water" symbol lights up.

If the "discale machine" symbol lights up even though the CLARIS filter has been inserted, the filter was not programmed.

• Tip: remove the filter and run the de-scaling programme. Then insert new filter and program the machine correctly.
• Note: please remove the CLARIS filter from the water tank during the de-scaling programme. If nevertheless the filter is not removed, the coffee will taste unpleasant as the filter will be soaked with de-scaling solution.

CLARIS filter change

The filter change programme for your IMPRESSA E10 can be started at any time in either of two ways:

• With display prompt:

If the "coffee ready" symbol lights up in the display and the "replace filter" symbol is flashing, press the Rinse key very briefly. In the display, the "replace filter" and "open tap" symbols light up. As soon as you turn on the tap, the machine will begin to rinse the filter.

• Without display prompt:

If the "coffee ready" symbol lights up in the display, press the Rinse key and hold it down until another symbol ("rinse machine", "clean machine" or "replace filter") lights up. Now turn the "Amount of water" rotary knob until the "replace filter" symbol lights up. To start the programme, press the Rinse key briefly.

• Note: the water may be slightly discoloured, but this is not hazardous to health.
• Tip: if the volume of drinks dispensed is low, the CLARIS filter cartridge should be replaced every two months, even if the prompt to do so does not appear in the display.

Coffee taste and temperature

Coffee taste:

Are you unhappy with the taste of the coffee? If the coffee tastes unpleasant, this could be due to any of the following reasons:

• The de-scaling programme was run with CLARIS filter cartridge inserted. In that case, take out the filter, insert a new one and program the machine accordingly.
• Your coffee beans are "sour". Empty the bean container and fill it with fresh beans.
• Tip: when drawing a cup of coffee you have the option of choosing the coffee strength. If you press the key only briefly, you will get a mild coffee/Espresso, if you hold the key down longer you will get a standard strength coffee/Espresso. If you continue to press the key, you will get a strong coffee/Espresso. Make sure you read the message shown in the display!

Coffee temperature:

Is your coffee not hot enough? These are some commonly found reasons why the coffee might not be hot enough:

• If you are not using a CLARIS filter cartridge, your machine may be furred. Check the water hardness, program this correctly and de-scale the machine.
• Tip: heat up your cup!

Milk foam

The IMPRESSA E10 is supplied with the 2-stage frothing jet as standard. However, for a perfect milk foam, we recommend that you connect the Cappuccino Frother (fine foam frother), available as an optional extra.

If the milk is not foamed with the Cappuccino Frother (fine foam frother), the frother is blocked. Remove the frother and clean it thoroughly.

• Please note that the frother must always be cleaned thoroughly after a drink has been dispensed (with froth).
• Tip: for cleaning purposes use the special JURA Auto Cappuccino Cleaner.
• Note: the fat content of the milk has no effect on the froth. Even skimmed milk can be used.
• Tip: if you are not using a CLARIS filter cartridge, the de-scaling programme can be run, as lime deposits can impede the drawing off of steam.

Display and text messages

"open tap" symbol
The system is empty after steam has been drawn off or after a repair.

•  Tip: keep filling with water until the "close tap" symbol appears.

"empty grounds container / drip tray missing" symbol
The coffee grounds container is full, the drip tray is missing or was incorrectly inserted.

• Tip: empty the coffee grounds container, then wait 10 seconds before reinserting drip tray.

"change filter" symbol
The CLARIS plus filter cartridge is exhausted.

• Tip: run the filter change menu option.

"machine discale" symbol
The de-scaling programme must be run.

• Tip: you can still make coffee, but the programme should be run over the next few days.

"machine discale" symbol
The CLARIS plus filter cartridge was inserted, but not programmed.

• Tip: remove the used filter from the water tank and run the de-scaling programme. Then insert a new filter cartridge and program the machine accordingly.

"de-scaling" appears for an extended period.
The de-scaling programme was started with too much liquid or the machine was replenished with fresh water too early. During the de-scaling programme, the water tank must be completely emptied.

• Tip: run the de-scaling programme again with 0.5 l water.

If all the Maintenance symbols, "open tap", "empty grounds", "clean machine" etc. light up at the same time, a general fault has occurred.

• Tip: unplug the machine and leave it to stand for approx. 1 hour. If the fault display does not go out, please contact Customer Support.