Here you will find answers to your questions about your JURA product. Select the product line and then the model. The product manual in PDF format, tips on using the product and any other available resources will appear on the tabs below.

Selected model: IMPRESSA E70

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    Drip tray

    Is it normal for water to run into the drip tray every time that coffee has been dispensed?

    Yes, after each occasion on which coffee is dispensed, the residual water is conveyed into the drip tray via a special valve.

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    Everyday care

    To ensure that your IMPRESSA or ENA produces top-quality coffee and functions correctly, the machine should be cleaned and maintained on a daily basis. You should proceed as follows:

    • Empty coffee grounds container and drip tray every day and rinse with hot water.
    • Clean and de-scale the machine or change the CLARIS plus filter cartridge when instructed to do so in the display.
    • Wipe the machine surface with a damp cloth or wipe the coloured front panels with the JURA caring cloth.
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    Caramelised coffee beans

    To ensure that your machine provides satisfaction for a long time and to avoid repairs, please note that the grinder on your JURA coffee machine is not suitable for coffee beans that have been treated with additives (e. g. sugar) during or after roasting.

    Use of such coffee mixtures can result in damage to the grinder. Any repair costs incurred as a result are not covered by the warranty provisions.

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    Integrated cleaning programme

    The cleaning programme for your IMPRESSA F70 can be started in either of two ways:

    • With display prompt:

    If READY / CLEAN lights up in the display, press the Maintenance symbol very briefly until EMPTY TRAY is displayed.

    • Without display prompt:

    If READY lights up in the display, press the rotary switch and hold it down until FILTER lights up in the display. Now turn the rotary switch until MAINTENANCE appears. Press the rotary switch again until RINSE lights up in the display. Turn the rotary switch once more until RINSE appears. Now press the rotary switch to activate the programme.

    • Tip: always remove the drawer for approx. 10-15 seconds, even if it had already been emptied prior to starting the programme.
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    Integrated de-scaling programme

    To start the de-scaling programme, do not switch off your IMPRESSA F70. The de-scaling programme can only be run with the machine switched on.

    The de-scaling programme for your IMPRESSA F70 can be started at any time with or without display prompt.

    • With display prompt:

    If MACHINE CALCIFIED / MACHINE READY lights up in the display, touch the Maintenance symbol very briefly. EMPTY TRAY lights up.

    • Without display prompt:

    If READY lights up in the display, press the rotary switch and hold it down until FILTER  lights up. Now turn the rotary switch until MAINTENANCE appears. Press the rotary switch again until RINSE lights up in the display. Turn the rotary switch once more until DESCALCE ON appears. Now press the rotary switch to start the programme.

    If MACHINE DE-SCALING is displayed for an extended period, the de-scaling programme was started with too much liquid or the water was replenished before the tank was empty.

    • Tip: start the de-scaling programme again with 0.5l water. During the de-scaling programme, the water tank is completely emptied. Please do not refill with water until you are prompted to do so in the display.

    If MACHINE DE-SCALING lights up even though the CLARIS filter has been inserted, the filter was not programmed.

    • Tip: remove the filter and run the de-scaling programme. Then insert a new filter and program the machine correctly.
    • Note: please remove the CLARIS filter from the water tank during the de-scaling programme. If the filter is not removed, the coffee will taste unpleasant as the filter will be soaked with de-scaling solution.
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    CLARIS filter change

    The filter change programme for your IMPRESSA F70 can be started at any time in either of two ways:

    • With display prompt:

    If CHANGE FILTER / MACHINE READY lights up in the display, touch the Maintenance symbol very briefly. Insert the new filter and turn on the tap for dispensing hot water/steam. The IMPRESSA F70 will now begin to rinse the filter.

    • Without display prompt:

    If READY lights up in the display, press the rotary switch and hold it down until FILTER lights up. Turn the rotary switch until MAINTENANCE appears. Press the rotary switch again until RINSE lights up. Now turn the rotary switch until REPLACE OPEN TAP lights up. As soon as you turn on the tap for hot water/steam, the IMPRESSA F70 will begin to rinse the filter.

    • Note: the water may be slightly discoloured, but this is not hazardous to health.
    • Tip: if the volume of drinks dispensed is low, the CLARIS filter cartridge should be replaced every two months, even if the prompt to do so does not appear in the display.
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    Coffee taste and temperature

    Coffee taste:

    Are you unhappy with the taste of the coffee? If the coffee tastes unpleasant, this could be due to any of the following reasons:

    • The de-scaling programme was run with CLARIS filter cartridge inserted. In that case, take out the filter, insert a new one and program the machine accordingly.
    • Your coffee beans are "sour". Empty the bean container and fill it with fresh beans.
    • Tip: you can program the aroma to suit your particular taste. Press the rotary switch to switch to Programming mode. Now turn the rotary switch until Aroma appears. Briefly press the rotary switch again to confirm the selected aroma.
    • Tip: if coffee is dispensed via touchscreen, the coffee strength can be set on the right-hand side (mild = 1 coffee bean, normal = 2 coffee beans, strong = 3 coffee beans).

    Coffee temperature:

    Is your coffee not hot enough? The following are some commonly found reasons why the coffee might not be hot enough:

    • The coffee temperature was not set to HIGH.
    • If you are not using a CLARIS filter cartridge, your machine may be furred. Check the water hardness, program this correctly and de-scale the machine.
    • Tip: heat up your cup!
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    Display and text messages

    MACHINE CALCIFIED lights up although a CLARIS filter cartridge is in use.

    • The CLARIS filter was inserted, but the machine was not programmed accordingly.
    • Tip: remove the filter from the water tank and run the de-scaling programme. Then insert a new filter and program the machine accordingly.

    The de-scaling programme cannot be started:

    • The machine was programmed for filter operation.
    • Tip: remove CLARIS filter cartridge and program water hardness.

    DE-SCALING appears for an extended period.

    • The de-scaling programme was started with too much liquid or the machine was replenished with fresh water too early. During the de-scaling programme, the water tank must be completely emptied.
    • Tip: run the de-scaling programme again with 0.5 l water.

    READY is displayed, but the coffee smells unpleasant.

    • The de-scaling programme was run while the CLARIS filter cartridge was inserted, the filter was not programmed.
    • Tip: remove the used filter, insert a new filter and program the machine accordingly.

    EMPTY GROUNDS is not displayed.

    • The tray was removed for more than 10 seconds, but not emptied. Empty tray and reinsert.
    • Tip: only empty the tray when the machine is switched on.