Here you will find answers to your questions about your JURA product. Select the product line and then the model. The product manual in PDF format, tips on using the product and any other available resources will appear on the tabs below.
Is it normal for water to run into the drip tray every time that coffee has been dispensed?
Yes, after each occasion on which coffee is dispensed, the residual water is conveyed into the drip tray via a special valve.
To ensure that your IMPRESSA or ENA produces top-quality coffee and functions correctly, the machine should be cleaned and maintained on a daily basis. You should proceed as follows:
To ensure that your machine provides satisfaction for a long time and to avoid repairs, please note that the grinder on your JURA coffee machine is not suitable for coffee beans that have been treated with additives (e. g. sugar) during or after roasting.
Use of such coffee mixtures can result in damage to the grinder. Any repair costs incurred as a result are not covered by the warranty provisions.
If the Easy Cappuccino frother / fine foam frother is to fulfil your coffee dreams, it needs to be cleaned regularly.
If the Professional Cappuccino Frother / Professional fine foam frother is to fulfil your coffee dreams, it needs to be cleaned regularly.
The cleaning programme for your IMPRESSA E80 can be started in either of two ways:
To start the cleaning programme following a prompt on display, press the Rinse key only very briefly.
To start the cleaning programme without a display prompt, press the Rinse key and hold it down until RINSE appears in the display. Now turn the rotary switch until CLEANING lights up in the display. Now press the rotary switch once more to activate the programme.
Coffee taste:
Are you unhappy with the taste of the coffee? If the coffee tastes unpleasant, this could be due to any of the following reasons:
Coffee temperature:
Is your coffee not hot enough? The following are some commonly found reasons why the coffee might not be hot enough:
The IMPRESSA E25/E80/E85 are supplied with the hot water jet as standard. However, thanks to the Connector System©, you can connect the Cappuccino Frother (fine foam frother), which will allow you to froth milk.
If the milk is not foamed with the Cappuccino Frother (fine foam frother), the frother is blocked. Remove the frother and clean it thoroughly.
To start the de-scaling programme, do not switch off your IMPRESSA E80. The de-scaling programme can only be run with the machine switched on.
The de-scaling programme can be started at any time with or without a display prompt:
If DESCALE MACHINE / MACHINE READY lights up in the display, press the Rinse key very briefly until EMPTY DRAWER appears.
If READY lights up in the display, hold the Rinse key down until RINSE appears in the display. Then turn the rotary switch until DECAL ON lights up. Now press the rotary switch to start the programme.
If DECAL ON is displayed for an extended period, the de-scaling programme was started with too much liquid or the water was replenished before the tank was empty.
If DESCALE MACHINE lights up even though the CLARIS filter has been inserted, the filter was not programmed.
The filter change programme for your IMPRESSA E80 can be started at any time in either of two ways:
If CHANGE FILTER / MACHINE READY lights up in the display, press the Rinse key very briefly. REPLACE OPEN TAP will now be displayed.
If READY lights up in the display, hold the Rinse key down until RINSIG appears in the display. Now turn the rotary switch until FILTER lights up. Now press the rotary switch to start the programme.
DESCALE MACHINE lights up although the CLARIS filter cartridge is in use.
DECAL ON appears for an extended period.
READY is displayed, but the coffee smells unpleasant.
CLEAN MACHINE, DESCALE MACHINE or CHANGE FILTER do not work even though the prompt is shown on the display.
EMPTY GROUNDS is not displayed.
The Rinse menu cannot be started: